WARRANTY POLICY • WebWarrior, Inc. warrants all products for a period of one year unless specified on the original invoice. Warranty includes exchange of defective parts and depot labor. Some parts may have longer warranties as provided by the manufacturer.
All complete systems are subject to the manufacturer's warranty, (1) one-year minimum on all parts (2) two-years on DVR's (Digital Video Recorders) , NVR's (Network Video Recorders), and servers. Freight costs to our depot are not included but domestic return via UPS ground shipping costs may be covered at the company's discretion.
All stock products can be exchanged, credited, or upgraded within the first 30 days from original invoice date. After 30 days parts will be exchanged for the exact same model but we reserve the right to substitute a part of equal or better performance.
Merchandise returned for credit will be credited at the current offering price. No credits will be issued for special order merchandise.
All parts must be in original packaging with all accessories, drivers and manuals in order to receive credit. • Physical damage, lightning damage, over-voltage, under-voltage, reverse voltage, under-amperage, modification, or removal of original serial number or warranty seal will void the warranty on any product.
WebWarrior will honor all OEM manufacturers' warranties for one year from date of purchase. After that time items under warranty must be returned directly to the manufacturer unless they are part of a WebWarrior extended warranty program. • Parts exchanged for defective parts carry a warranty which fulfills the term of the warranty for the original parts from the date of original invoice.
WebWarrior will not be responsible for damage due to neglect, abuse, dirt or contamination, power surges, lightning, acts of nature, or the application of any product for any use not intended by the manufacturer. WebWarrior makes no warranty express or implied for the application of any product, nor any loss experienced by the user, directly or indirectly, from the loss of use, downtime, or other related or unrelated business or personal claims. No warranty is granted or implied for marine or aerospace use. • At no time will WebWarrior's liability exceed the cost of the product or goods.
WebWarrior, Inc. strives to provide the best possible products available and our goal is 100% customer satisfaction.